July 29, 2016
There is value in listening and speaking strategically

There’s Value In Listening And Speaking Strategically

No, this isn’t a dramatic way of telling you that you’re annoying us, nor is it a way of rudely proclaiming that you talk too much, […]
July 6, 2016
customer relationship management creates trust and a healthy relationship

Don’t Let The Small Things Get You Down – But Don’t Ignore Them Either

We’ve all heard the old saying, “don’t sweat the small stuff,” and for the most part it rings true. None of us should let the smallest […]
June 13, 2016
long term customer relationship

The Art Of Gaining (And Keeping) Long-Term Customers

Everybody wants long-term customers – yet it’s ridiculously hard to gain them. Whereas you may provide stellar products and services, a competitor can steal a customer […]
December 17, 2015
PR is more personal than it has ever been – and it’s all thanks to social media.

The Advantages Of Using Social Media For Public Relations

Are you using social media for public relations? You should be. Gone are the days of PR strictly consisting of writing a press release to show […]