November 22, 2016
When someone has a bad review, respond to the person as soon as possible.

Don’t Let Bad Reviews On Social Media Turn Into A PR Nightmare

If it hasn’t happened yet, it will – and when it happens for the very first time, you’re never truly prepared for the feeling that follows. […]
November 18, 2016
Businesses can take advantage of Pokemon Go.

Why Pokémon GO Is Great For Business

Seemingly overnight, Pokémon GO captured the imaginations of millions of smartphone users all over the world. It’s amazing how quickly the game went viral, too: one […]
November 18, 2016
Mastering Genuine Marketing Content

The Importance Of Being Genuine In Your Marketing Content

As an entrepreneur, it’s your duty to write marketing content on a regular basis. From sending e-mails advertising a special offer to posting social media updates […]
August 19, 2016
we can allow labels to define us

Reach (And Exceed) Your True Potential By Using Labels Appropriately

How many times per day do we put ourselves in a little, one-size-fits-all box? It’s such a habit that we probably do it without thinking. From […]
July 8, 2016
Public personal brand and image matters when in the public eye.

Why Your Personal Brand Matters

Whether we mean to or not, all of us have a personal brand. It’s made up of the little details about ourselves that people notice and […]
June 13, 2016
long term customer relationship

The Art Of Gaining (And Keeping) Long-Term Customers

Everybody wants long-term customers – yet it’s ridiculously hard to gain them. Whereas you may provide stellar products and services, a competitor can steal a customer […]
April 25, 2016
Creating a bot that works for your brand could make it easier than ever to allow your customers and potential customers alike to engage with your brand easier, faster, and seamlessly than ever.

Bots Come To Facebook: Could It Be A Customer Service Game Changer?

Social media has changed the way we interact with our customers and allows us to provide customer service solutions instantly, yet there is still room for […]
April 4, 2016
These days, marketing your brand to the masses has gotten a lot more difficult. Or has it gotten easier? It depends on who you ask, but everyone can agree on one thing: simply providing great products, services, and customer service that’s a few levels above horrible doesn’t result in brand growth and success.

The Heart Of Relationship Marketing

These days, marketing your brand to the masses has gotten a lot more difficult. Or has it gotten easier? It depends on who you ask, but […]