December 14, 2015
From the local level to the national government, using social media to reach citizens is one of the best tactics governments can use.

How Can Governments Use Social Media To Communicate With Its Citizens?

When you think about organizations using social media toward a common goal, a few examples usually come to mind: A business using Twitter to gain more […]
September 21, 2015
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Your Best Customer Service Tool? Social Media

When your customers have a problem, they don’t want to wait a few days or even 12-hours to get an answer: they want an answer now. […]